Novus Nurse Consulting

NOVUS POSTS

The Language of Safety

2 minutes read • August 20, 2025

A recent report from the Kaiser Family Foundation reveals that over 26 million people in the U.S. have Limited English Proficiency (LEP), meaning they face daily barriers to understanding and navigating the healthcare system (Gonzalez-Barrera et al., 2024). These communication challenges are especially critical in post-operative orthopedic care among older adults, where precise discharge instructions, medication management, and mobility guidance directly impact patient safety and recovery outcomes. Despite improvements in patient education protocols, many LEP patients and their caregivers still receive discharge instructions that are unclear, untranslated, or medically dense. Poor language concordance between healthcare providers and patients significantly increases the risk of adverse events, post-discharge falls, and hospital readmission.

Why Does Language Matter in Fall Prevention?

  • Misunderstood Instructions: LEP patients are more likely to misunderstand medication, therapy, and mobility instructions, increasing their risk of preventable harm.
  • Cultural Overlook: Some families may underestimate fall risks due to cultural perceptions that normalize aging-related decline or rely on traditional practices over medical advice.
  • False Confidence: The “illusion of comprehension” occurs when patients appear to understand instructions but fail to internalize safety-critical information—particularly when no interpreter is used.

Who is Most at Risk?

  • Older adults recovering from acute surgeries (e.g., hip fractures, joint replacements)
  • LEP patients discharged into home care without access to interpreter services or a usual source of care
  • Families relying on informal interpreters, such as children or untrained relatives

What Can We Do About It?

Evidence suggests several simple, scalable practices that improve outcomes for LEP patients in home health settings:

  • Use Certified Medical Interpreters: They are trained to accurately convey complex medical terminology, cultural nuances, and safety instructions.
  • Language-Concordant Care: Encourage agencies to hire nurses or healthcare team members who speak the patient’s preferred language.
  • Translate Core Documents: Discharge summaries, medication lists, and safety instructions should be available in the patient’s primary language.
  • Apply Teach-Back Techniques: Ask patients or caregivers to repeat safety instructions in their own words.
  • Visual Aids: Use infographics, pictorial instructions, and diagrams to bridge literacy and language gaps.
  • Continuity of Care: Assign consistent providers when possible to foster rapport and reduce miscommunication.

Elevating Cultural Competence

Incorporating cultural humility and language access into fall prevention initiatives not only enhances patient safety but also aligns with broader equity goals. Tools such as the National Standards for Culturally and Linguistically Appropriate Services (CLAS) provide guidance to meet federal and accreditation standards while improving outcomes.

References

Gonzalez-Barrera, A., Hanel, L., Artiga, S., & Presiado, M. (2024). Language barriers in health care: Findings from the KFF survey on racism, discrimination, and health.

Office of Minority Health. (2022). National CLAS Standards. U.S. Department of Health and Human Services.Office of Minority Health.

Leave a Reply

Your email address will not be published. Required fields are marked *

No comments to show.